This Monday, April 15, Ryanair, Europe’s first low-cost airline, signed a partnership with online travel agency Logitravel. This is the sixth such partnership signed in less than a year, as Ryanair continues to condemn agencies that sell its tickets without its approval.
– In 2023, 181.8 million passengers traveled with Ryanair, making it Europe’s leading airline.
And six. Ryanair announces this Monday, April 15, the signing of a partnership with Spanish online travel agency (OTA) Logitravel, which has been operating in France since 2010. The sixth of its kind in less than a year for the leading low-cost airline from Europe, which in recent months notably concluded with Kiwi.com, Love Holidays, On the Beach, TUI and Esky. In the interest of transparency, Ryanair has decided from August 2023 to partner with reputable online travel agencies, as opposed to what it calls “OTA pirates» which he accuses of taking a margin on the price of its tickets, offering additional services and “invented fees for non-existent services, such as flexible or refundable rates“.
It can be “extremely damaging to customers who, in addition to being overpaid, cannot access their Ryanair bookings, make the necessary security declarations, obtain refunds or receive direct email communications from us (such as online check-in reminders).», He regularly harasses Irish society.
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No flights are available on OTAs that do not have a contract with Ryanair
“The exclusivity deal meant that from 2024, few agencies were allowed to sell Ryanair deals. In addition, offers will be available on our search engine, where prices are updated in real time», emphasizes Logitravel. For so-called “pirate” OTAs that do not have a partnership with Ryanair, this means that in theory it is no longer possible to book flights from the Irish company through them.
“We specifically stated this on our websiteno agency can use our information without our permission. And for those who have a partnership with us, unique to all OTAs, they must be transparent, not adding commissions without being specified. We are open to signing agreements with all agencies that will respect our conditions, which is still not the case, for example eDreams, a subsidiary of Odigeo», explains Elena Cabrera, director of communications at Ryanair France. However, neither the customer who buys a Ryanair ticket on a non-partner OTA, nor the agency itself subject to legal action. The fight is being played out with “name and shame” from Ryanair rather than in court. Some agencies do not indicate where a customer could be penalized for overcharging.
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